Legal

Support

Help with your purchase, download link, or PDF delivery.

Effective September 22, 2026

Contact us

Email orders@send.mooulab.com. Include your PayPal order ID when asking about an existing purchase.

Download help

Your order email contains a reusable order link for seven days. Each PDF download uses a short-lived private file URL. If a link expires or a download fails, contact us from the email address used for payment.

Response

We aim to review purchase and delivery issues within two business days.

Contact

For purchase, download, privacy, or refund support, reply to your order email or contact orders@send.mooulab.com.